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Medical and Dental One-Time Step Down

Personal Plans

GuideStone® understands that in this time of uncertainty that you may be looking for financial relief. In response to this need, beginning April 1, we are offering you a one-time opportunity to step down to lower-cost health and dental plans for the remainder of 2020. The step-down will be a temporary move. You can choose to change plans this fall during re-enrollment season for January 1, 2021 effective date.

One-Time Step-Down FAQs.

Follow these Five Easy Steps to Medical and Dental One-Time Step-Down:

  1. Review your plan options.
  2. Review your rates.
  3. Confirm your selections.
  4. Review your important notices.
  5. View your online resources.

To help you make informed decisions, we’ve provided useful information in the step-by-step box below.

Note: If you have coverage through your employer as part of GuideStone Group Plans, please see your benefits administrator for your specific benefits information. Not all options may be available to you.

Step 1 — Review your plan options.
Medical Plans

Choose the medical plan that's right for you.

Use our "Which type of plan is right for you?" comparison chart to help choose your coverage.

Which plan should you choose?

To view a more detailed description of each plan, use our Summary of Benefits and Coverage (Summary).

Take a look at Secure Health 3000

With Secure Health 3000, you get true medical coverage at our lowest monthly cost and it protects you from the full effects of catastrophic claims.

Dental Plans

Choose the dental plan that's right for you.

Review your dental plan options.

Considering the Dental PPO Plans?

Review the Premier and Choice dental plan schedules. To view a more detailed description of each plan, use our dental plan booklets.

Considering the Cigna Dental Care DHMO Plan?

Review the Patient Charge Schedule if you're considering the Cigna Dental Care DHMO Plan. Make sure that you have a provider in your area before moving to this plan. To view a more detailed description of each plan, use our dental plan booklets.

Step 2 — Review your plan rates.

Go to Get A Quote to find all of your rates in one location. Simply fill out the applicable information.

Step 3 — Confirm your selections.

Two ways to submit your plan changes:

Option 1 Option 2

Use our online form to submit 2020 changes.

Call a customer solutions specialist at 1-844-INS-GUIDE (1-844-467-4843).

2020 Personal Plans One-Time Step Down Employee Change Request online form

Step 5 — View your online resources.

Learn more about helpful resources.

Visit GuideStone.org/MemberResources to:

  • Locate provider contact information
  • Review ID card information
  • Get directions for filing claims
  • Access claim information

Making the most of your health coverage.

Visit GuideStone.org/HealthCareTools to learn about:

  • MyCare Navigator
  • SmartShopper®
  • Care Cost Estimator
  • Baby Blueprints®
  • Blue Distinction Centers

Learn about your Preventive Care Benefits.

Visit GuideStone.org/PreventiveCare and review the specific preventive care benefits that may be covered, including:

  • Preventive Care Schedule
  • Routine checkups
  • Some cancer, diabetes and blood pressure screenings
  • Preventive mammograms and well woman screenings
  • Some immunizations
  • Some prenatal and fetal screenings

Go Beyond the Basics.

Visit GuideStoneInsurance.org/AdditionalBenefits to discover:

  • Telemedicine consultations
  • Vision benefit for healthier eyes
  • BCBS Global Core for overseas coverage
  • Blue365 for discounts on products and services
  • AllClear ID to minimize damage from identity theft

Find answers to Frequently Asked Questions.

Visit Help.GuideStone.org to find answers regarding:

  • Prescriptions
  • Benefits
  • Claims
  • Preventive care

Find forms and answers to your claim questions.

Visit our claims GuideStone.org/Claims for:

  • Claim forms
  • Prescription mail-order forms
  • Helpful information for completing these documents

To speak with a customer solutions specialist, call 1-844-INS-GUIDE (1-844-467-4843) between 7 a.m. and 6 p.m. CST, Monday through Friday.

*Note: If you have coverage through your employer as part of GuideStone Group Plans, please see your benefits administrator for your specific benefits information. Not all options may be available to you.