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Make the Switch to Mail-Order Prescriptions

Register at Express-Scripts.com or download the Express Scripts mobile app.

From your computer:

  • Go to Express-Scripts.com.
  • Find the "Create one now!" link.
  • Enter your information — be sure to have your member ID number ready — and create a login.
  • Choose "Register now."

From your mobile device:

  • Go to Express-Scripts.com or download the mobile app.
  • Find the "REGISTER NOW" link.
  • Enter your information — be sure to have your member ID number ready — and create a login.
  • Choose "Register now."

You have three options for transferring your prescriptions to mail order:

  1. ePrescribe

    Ask your doctor to send your prescription electronically to the Express Scripts pharmacy.

  2. Call 1-800-698-3757

    Speak with a prescription plan specialist Monday through Friday between 7:30 a.m. and 5 p.m. EST.

  3. Mail

    • Complete a home delivery order form.
    • Get a 90-day prescription from your doctor plus refills for up to one year (if applicable).
    • Include your home delivery co-payment.
    • Mail your form, payment (or payment information) and prescription to the address on the form.

Visit Express-Scripts.com or use the mobile app to:

  • Sign up for home delivery.
  • Refill and renew prescriptions.
  • Track prescriptions and home delivery refills.
  • View claims, balances and prescription history.
  • Manage account settings and payment methods.

Contact Express Scripts

If you have any questions about home delivery from the Express Scripts pharmacy or your prescription benefit, contact Express Scripts.

Speak to a prescription plan specialist 1-800-698-3757 7:30 a.m.–5 p.m., Monday through Friday, EST
View your account online Express-Scripts.com Available 24/7
Contact Express Scripts by mail Express Scripts, Inc.

P.O. Box 747000

Cincinnati, Ohio 45274-7000

Remember to allow 14 days for the prescription order to be processed. You may need to obtain a 30-day fill at retail to sustain you.

Express Scripts Home Delivery FAQ