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Wellness Tools and Programs

Staying healthy is easier than ever. You just need the right tools! Learn what’s available in your GuideStone® medical plan.

Save on Health Care

Through Highmark’s easy-to-use online tool, you are able to:

  • Find providers and facilities that are in-network, which saves you money and avoids higher out-of-pocket costs.
  • Estimate your cost with the Care Cost Estimator.
  • Earn cash rewards up to $500 with SmartShopper®.
  • Reduce your out-of-pocket health care costs by shopping for health care procedures with SmartShopper.

  • Learn more about Highmark’s online tool by watching this instructional video.

Access SmartShopper via your Highmark Blue Cross Blue Shield (BCBS) member account or simply call 1-866-285-7475 to speak to a personal assistant.

Your GuideStone medical plan includes a telemedicine option through Teladoc®. Our alliance with Teladoc means you will have access to U.S. board-certified doctors, including pediatricians, all day, every day — even holidays.

Download the Teladoc registration instructions or register now.

Whether it’s telemedicine or a physical location, make the smart choice — where you go for care can determine what you pay.

Manage Your Health

Highmark Plan App: You can find all the information you need to manage your health plan on the Highmark Plan App. You can access your virtual member ID card, find in-network doctors, view recent claims and more. Download it now on iTunes® or get it on Google Play™. Learn more by watching this short instructional video.

Well360 Connect: Well360 Connect gives you the most comprehensive set of tools and resources and highest-level care management to lead your healthiest possible life. Its features include:

  • Member Service: Reach licensed health care professionals with enhanced, high-touch Member Service support to provide answers and guidance.
  • Disease management programs: Receive one-on-one nurse support to control asthma, diabetes, heart disease and other chronic conditions.
  • Surgical decision support: Get access to expert feedback when facing surgery. A nurse case manager will reach out to help you make the right decision for you.
  • Complex case management: Stay organized and on top of your treatment plan with help from a case manager when you have a critical health condition.
  • Best Doctors®: Get a second opinion from an expert physician.

  • Watch to learn how Well360 Connect changed one member’s health.

GuideStone’s diabetes prevention and management: See all the options included in your medical plan to help you prevent, manage and reverse diabetes.

Blue Distinction® Centers: Choosing a high-quality hospital can lower your chance for complications and shorten your stay. Blue Distinction is a designation awarded by the Blue Cross and Blue Shield Association to hospitals proven to deliver superior results for complicated, costly procedures.

Baby Blueprints®: This free program for expectant members and their families provides online, in-depth educational information on all aspects of pregnancy. Members also have access to a nurse health coach for individual support. Expectant mothers simply call toll-free at 1-866-918-5267 to enroll over the phone.

Mental health resources: Mental health issues are different for everyone, which is why it’s important to find the care option that’s right for you.

Maternity benefits: Learn about special health benefits designed to keep you healthy during your pregnancy and subsequent birth of your child.

Nurse midwives: You have the option of working with a nurse midwife during your child’s birth. To find a nurse midwife, go to your Highmark BCBS member account and select “Find a Provider”. Then, search for “Doctors and Medical Professionals” and choose “Nurse Midwife” under “Select Specialty”.

Take Charge of Your Health

Sharecare (including the RealAge® Test): The Sharecare app is a personalized health and wellness platform that empowers you with information to help you stay healthy and meet your wellness goals. Sharecare’s RealAge Test helps you understand your body’s true condition compared to your calendar age. You’ll also discover ways to improve your health and add healthy time to your life. Get started. Learn more about Sharecare by viewing Welcome to Sharecare and Sharecare’s RealAge Test.

Lark: Enjoy one-on-one engagement with a wellness coach who contacts you when you need help to make lifestyle changes. Simply text “LARKCOACH” to 484848 to get started today. Learn more about Lark by watching this short tutorial.

Nurse support: Get expert answers to your health and medical questions with this 24/7 nurse line. You can call even when you are feeling well to talk to a health coach anytime.

Wellness coaching: Sign up for one-on-one phone support with a wellness coach. Plus, you’ll get the added benefit of a wellness coach who contacts you when you need help to make lifestyle changes.

Smoking cessation: Your health coach can guide you through the hurdles of quitting with convenient programs that give you the information, strategies and support you need to quit at your own pace.

Time to Sleep Well: Sleep is the secret to a longer, happier life. Learn how to fall asleep quickly and reap the benefits of being well-rested.

One phone number is all you need — call 1-866-472-0924 to take advantage of these benefits.

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