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Wellness Tools and Programs

Staying healthy is easier than ever. You just need the right tools! Learn what’s available in your GuideStone® medical plan.

Save on Health Care

  • In-network provider search: Highmark’s expansive nationwide provider network offers GuideStone members ready access to their preferred doctors and provider discounts of 50% or more.
  • SmartShopper®: Earn cash rewards of up to $500 and reduce your out-of-pocket health care costs by shopping for health care procedures with SmartShopper. Access SmartShopper via your Highmark Blue Cross Blue Shield login or simply call 1-866-285-7475 to speak to a personal assistant.
  • Care Cost Estimator: Members can comparison shop for more than 1,600 common health care services, including office visits. There are also options to plan for care choices and manage budgets. Log into your Highmark Blue Cross Blue Shield account for details.

Highmark has enhanced their provider search and transparency tools. View all the details by watching this instructional video.

  • Teladoc® (telemedicine provider): Our alliance with Teladoc means you will have access to U.S. board-certified doctors, including pediatricians, all day, every day — even holidays. Register now.

Make the smart choice — where you go for care can determine what you pay.

Manage Your Health

  • Highmark plan app: You can find all the information you need to manage your health plan on the Highmark Plan app. You can access your virtual member ID card, find in-network doctors, view recent claims and more. Download it now on iTunes® or get it on Google Play™. Get the details by watching this short instructional video. (Google and the Google logo are registered trademarks of Google LLC. iTunes is a registered trademark of Apple Inc.)
  • Well360 Connect: Well360 Connect gives you the most comprehensive set of tools and resources and highest-level care management, wellness and Member Service solutions to lead your healthiest possible life. One phone number is all you need — call 1-866-472-0924 to take advantage of this benefit:
    • Member Service: Enhanced, high-touch Member Service support and to reach licensed health care professionals for any questions and guidance.
    • Disease management programs: Receive one-on-one nurse support to control asthma, diabetes, heart disease and other chronic conditions.
    • Surgical decision support: Get access to expert feedback when facing surgery. A nurse case manager will reach out to help you make the right decision for you.
    • Complex case management: Stay organized and on top of your treatment plan with help from a case manager when you have a critical health condition.
    • Best Doctors: Get a second opinion from an expert physician.

    Watch to learn how Well360 Connect changed one member’s health.

  • GuideStone's diabetes prevention and management: See all the options included in your medical plan to help you prevent, manage and reverse diabetes. Learn more about GuideStone’s prediabetes program or what to do next if you have been diagnosed with Type 2 diabetes.
  • MyCare Navigator℠: This dedicated health advocate can help you find the right doctor, schedule appointments, share medical records and obtain a second opinion. Simply call 1-888-BLUE-428 (1-888-258-3428) to help with these and other care issues.
  • Blue Distinction® Centers: Choosing a high-quality hospital can lower your chance for complications and shorten your stay. Blue Distinction is a designation awarded by the Blue Cross and Blue Shield Association to hospitals proven to deliver superior results for complicated, costly procedures. Access the Blue Distinction Finder.
  • Baby Blueprints®: This free program for expectant members and their families provides online, in-depth educational information on all aspects of pregnancy. Members also have access to a nurse health coach for individual support. Expectant mothers simply call toll-free at 1-866-918-5267 to enroll over the phone.
  • Maternity benefits: Learn about special health benefits designed to keep you healthy during your pregnancy and subsequent birth of your child. If you have any questions about your maternity benefits, please call the dedicated Highmark GuideStone Member Service number, 1-866-472-0924.
  • Nurse Midwives: You have the option of working with a nurse midwife during your child’s birth. To find a nurse midwife, go to your member website and select “Find a Provider”. Then, search for Doctors and Medical Professionals and choose “Nurse Midwife” under “Select Specialty”.

Take Charge of Your Health

  • Sharecare (including the RealAge® Test): The Sharecare app is a personalized health and wellness platform that empowers you with information to help you stay healthy and meet your wellness goals. Sharecare’s RealAge Test helps you understand your body’s true condition compared to your calendar age. You’ll also discover ways to improve your health and add healthy time to your life. Learn more about Sharecare by viewing Welcome to Sharecare and Sharecare's Real Age Test. Get started.
  • Lark: Enjoy one-on-one engagement with a wellness coach who contacts you when you need help to make lifestyle changes. Simply text “LARKCOACH” to 484848 to get started today. Learn more about Lark by watching this short tutorial.
  • Blues on Call℠: Get expert answers to your health and medical questions with this 24/7 nurse line. You can call even when you are feeling well to talk to a health coach anytime. Call 1-888-BLUE-428 (1-888-258-3428).
  • Wellness coaching: Sign up for one-on-one phone support with a wellness coach. Plus, you’ll get the added benefit of a wellness coach who contacts you when you need help to make lifestyle changes. To sign up, call 1-888-BLUE-428 (1-888-258-3428).
  • Smoking cessation: Your health coach can guide you through the hurdles of quitting with convenient programs that give you the information, strategies and support you need to quit at your own pace. You can enroll by calling 1-888-BLUE-428 (1-888-258-3428).
  • Time to Sleep Well: Sleep is the secret to a longer, happier life. Learn how to fall asleep quickly and reap the benefits of being well-rested. For more information or to enroll, call 1-866-285-7475 .