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Premier Dental Care and Choice Dental Care Claims

Typically, a dentist office will file claims as needed for reimbursement. Have your dentist submit your claim on any American Dental Association (ADA) approved claim form, or you can download a dental claim form from Cigna's website. Check with your dental office to make sure you know what their policies and procedures are to handle claims.

To file a Premier Dental Care or Choice Dental Care claim:

  • Complete a separate dental claim form for each family member. You can download a dental claim form from MyCigna.com.
  • Complete the patient and subscriber (employee) information on the dental claim form. You may need to use information from your ID card.
  • The group number for the GuideStone dental plan is 3172000.
  • Submit an itemized statement showing name of patient, types of service (ADA codes), date of service and dentist’s name and address.
  • Keep a copy of each claim that you file.
    • Mail to:
      Cigna Dental
      P.O. Box 188037
      Chattanooga, TN 37422-8037

You can access myCigna.com and check to see if your dentist has filed a claim.

For additional information, please refer to the Claims FAQs and the Dental FAQs.