How to submit a paper claim

  • Log on to Highmark's website.
  • Select the “Your Spending” tab at the top of the page.
  • Click on the “Spending Account” link in the middle of the page.
  • Click on the “HSA-BNY Mellon” link at the bottom of the page. You will be redirected to the secure PNC Global Investment Servicing website.
  • Click on the “Resource Center” link on the left-hand side of the webpage.
  • Click on the Distribution Request form.
  • Complete the form and send it to the address listed.
2401 Cedar Springs Rd, Dallas, TX 75201
1-888-984-8433
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