MyCare Navigator — (1-888-BLUE-428) Your dedicated health advocate: MyCare Navigator can help your employees:
- Find the right doctor
- Schedule appointments
- Share medical records
- Obtain a second opinion
- Understand prescription drug coverage
Care Cost Estimator — Members can comparison shop for more than 1,600 common health care services, including office visits. There are also options to plan for care choices and manage budgets. Log into your Highmark BCBS account for details.
Teladoc — 1-800-TELADOC (1-800-835-2362) Most GuideStone PPO and HDHP medical plans include this telemedicine option. Our alliance with Teladoc means you'll have access to U.S. board-certified doctors and pediatricians all day, every day — even holidays. Visit Teladoc.com/GuideStone and set up an account using the information provided on your GuideStone/Highmark BCBS ID card. You'll need to provide your insurance information and complete a medical history. Register your information now so it's easy for the Teladoc physician to access when you request treatment.
*Not all GuideStone plans include a Teladoc benefit. Teladoc operates subject to state regulations and may not be available in certain states. Refer to this Teladoc access map for details.
Vitals SmartShopper® — Earn cash rewards of up to $500 and reduce your out-of-pocket health care costs by shopping for health care procedures with Vitals SmartShopper. Access Vitals via your Highmark Blue Cross and Blue Shield login.
Vision Benefit — For individuals on most of GuideStone's traditional PPO plans, your vision benefit covers one annual eye exam per covered family member. The coverage does not include the cost for glasses or contact lenses. You must use an in-network provider to receive this benefit.
*The vision benefit is not available for GuideStone's Economy PPO Plan, Value Health 5000 or the Kentucky Baptist Convention's Health Choice 3000K.
BCBS Global Core — (1-800-810-BLUE (2583)) Employees traveling outside the United States have access to doctors and hospitals in more than 200 countries and territories around the world. Download the BlueCard World Wide app to help you find doctors, translate medical terms and access emergency care information when you're outside the United States.
For additional information please refer to the BCBS Global Core flyer and Health Coverage While Traveling through BCBS Global Core FAQ.
Blue 365 — This is a member discount program that can help your employees save on products and services that are not part of their insurance coverage.
- Fitness center discounts
- Nutritional counseling
- Diet programs
- Hearing aid discounts
- And much more
For additional information please refer to the Blue 365 flyer.
Baby Blue Prints — (1-866-918-5267) This free program for expectant members and their families provides online in-depth educational information on all aspects of pregnancy. Members also have access to a nurse health coach for individual support.
Are you expecting? If so please review Understanding Your Maternity Benefits
AllClear ID — (1-855-229-0079) Highmark BCBS provides AllClear ID to help members who are victims of identity theft. If you are enrolled in a Highmark BCBS health plan, you’re automatically enrolled in AllClear ID. If a problem arises, simply call AllClear ID and a dedicated investigator will work with you from start to finish. For extra peace of mind, enroll in the AllClear ID credit monitoring service. Participants enrolled in credit monitoring are required to renew their enrollment annually.